Last updated on Feb 19 2026
Return & Refund Policy
Print Care Parts Enterprises aims to keep your printing business running smoothly. If a part isn’t right, here is how we handle it:
How to start a return?
- Parts must be unused and undamaged. Electronic parts must remain in their original, sealed packaging.
- Contact us via WhatsApp(+91 9843357798 , +91 8296987798) or Email(support@printparts.in) with your Order ID.
- We will handle the rest!
📌 The Golden Rules
- 5-Day Window: You have 5 days from the delivery date to request a return.
- “Fresh” Condition: Parts must be unused, undamaged, and in original packaging. We cannot accept parts that have already been installed or soldered.
- Video Proof: For your protection, please record a video while unboxing the package. This helps us verify if a part arrived damaged.
🚚 Shipping-Cost Refund
- Shipping Refund (Up to ₹75): If your return shipping cost is ₹75 or less, we will refund the full shipping amount to you along with your product refund.
- Above ₹75: If the return shipping cost exceeds ₹75, the shipping charges will not be refunded. The customer will bear the shipping cost in this case.
💰 Fast & Transparent Refunds
- Inspection: We will notify you once we receive and inspect the returned spare part.
- Payment: Your refund will be processed immediately upon successful inspection.
- Stay Informed: If there is any technical or banking delay, we will inform you as early as possible.
⚠️ Important Notes for Electronic Parts
Unopened Packaging Only: Electronic items cannot be returned if the anti-static bag or factory seal has been opened.
No “Trial” Usage: We do not accept returns if there are any signs of power-on, installation marks, or usage.
Visual Inspection: Every returned electronic part is inspected for circuit burns or terminal scratches. If these are found, the refund will be rejected.
Wrong Model: Please double-check your model before ordering to avoid compatibility issues.